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Private health insurance - corporate & company medical insurance
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Frequently Asked Questions

What is Private Medical Insurance?

What doesn't Private Medical Insurance cover?

Will I need to provide details of my health for an individual private medical insurance scheme?

Will I need to provide details of my health for a company private medical insurance scheme?

Can currently insured company schemes switch to a different provider?

What is Income Protection?

What is Term Assurance-(Life Insurance, Critical Illness and Permanent Health Insurance)?

Who regulates us?

Which geographical areas do we cover?


What is Private Medical Insurance?

Private Medical Insurance (PMI) insures you against the costs of private medical treatment for acute conditions (curable medical conditions). Who needs PMI? Anyone who wants prompt treatment, without NHS waiting lists. Remember a diagnosis in time can save a life...

PMI offers:

  • Speed of Treatment
  • Choice of specialists and surgeons
  • Treatment in a private hospital of your choice (within the policy hospital list)
  • Treatment in private wings of NHS hospitals if preferred
  • Accommodation in a comfortable room with privacy - no wards
  • Peace of mind

You can also choose the level of cover you would like to be insured for. You can choose from in-patient, limited out-patient, full out-patient, extra hospital lists, psychiatric cover, therapies and more....

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What doesn't Private Medical Insurance cover?

Private Medical Insurance generally does not cover 'chronic' conditions (conditions which are incurable, for example asthma, HIV and/or AIDS). Pre-existing conditions are not covered under individual policies or new (previously uninsured) company schemes.

However, pre-existing conditions within the last, usually, five years may be covered if you have been advice-free, symptom-free, treatment-free and medication free for (usually) two consecutive years after the commencement date of your policy under the 'moratorium' underwriting. Conditions that are considered cured by your GP or specialist over (usually) five years before the commencment date of the policy may immediately be covered if they re-occur.

Pre-existing conditions are any disease, illness or injury for which you have received medication, advice or treatment; or you have experienced symptoms; whether the condition has been diagnosed or not (usually) in the 5 years before the start of your cover.

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Will I need to provide details of my health for an individual scheme?

There are two main methods that insurers can use to accept your application for cover – medical history declaration or moratorium. Here is a description of the two types:

Medical History Declaration (otherwise known as full medical underwriting) You are normally asked to fill in a form, giving details of your medical history. If necessary, the insurer may write to your doctor for more information. It is essential that you give all the information you are asked for. If you don’t, you may find that your insurer may refuse to pay any claim that you make in the future, or may cancel your policy. If you are not sure whether or not to mention something, it is best to do so. If you have a medical condition, which is likely to come back, the insurer will issue a policy, but that condition (and any related to it) may not be covered, either indefinitely, or for a set period of time (usually two years).

Moratorium This is when you are asked to fill in a form, but you are not asked to give details of your medical history. Instead, the insurer does not cover any medical condition which existed in the last (usually) five years. These conditions may automatically become eligible for cover, but only when you do not have symptoms, or receive treatment, medication, tests and advice (from your GP or a specialist) for that condition for a continuous period of (usually) two years, after your policy has started.

Here are two examples: Some time after your cover has started, you go to your doctor for a routine visit and, for example, a heart condition is diagnosed. It has obviously developed during the period before the start of your plan. Would you be covered? Yes you would as the clause only applies to any medical condition or related condition (or both) which you were aware existed in the 5 years before the start of our policy. If:

  • The heart condition was first diagnosed after you joined the policy; and
  • You had no previous treatment for any obviously related condition, such as high blood pressure or chest pains; and
  • You were not aware of any symptoms; benefit would be available even if it was proved that the condition existed before your policy began.

What if you suspect that you are suffering from a condition, for example, you have a lump, but have not seen a doctor for the condition or received any firm diagnosis? Would you be covered if a visit to your doctor after the start of the plan revealed that surgery for that condition was necessary?

Because you were aware of the condition during the 5-year period before the start of the plan, even though you weren’t quite sure what it was, you would be excluded from cover for at least the first 2 years of the plan.

There are some conditions, for example chronic conditions, that will probably never be eligible for this delayed cover because you will always need regular or occasional treatment, medication, tests or advice for them. You should not delay getting medical advice or treatment, simply to get cover.

If your insurer offers a ‘moratorium’, they will give you printed information explaining how their particular moratorium works. You may also want to ask the insurer, or us, to explain further how it works.

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Will I need to provide details of my health for a company scheme?

There are four main methods that insurers can use to accept your company application for cover – medical history declaration, moratorium, switch or medical history disregarded. Members who have not been insured before can be insured on either a Full Medical Underwriting basis or a New Moratorium basis. See the description above for more details. Currently insured members can be accepted on Switch (also known as Continued Personal Medical Exclusions (CPME) or Protected Underwriting Terms (PUT)) if they have been previously underwritten. You will need to provide current insurance certificates with your application form to be accepted under these terms. Medical History Disregarded terms may be offered to those members who form part of a group of (usually) 20 or more members and who are currently insured on this basis. You will need to provide current insurance certificates and three years claims experience with your application form to be accepted under these terms. If you are applying for a Switch or Medical History Disregarded (MHD) scheme, cover is usually offered on the basis that the Group Secretary is not aware of any employee or dependant who has previous, pending or on-going treatment for any of the following conditions:

  • Heart/stroke conditions; any forms of cancer; organ failure or transplants; psychiatric, mental or nervous conditions;
  • Any condition where there has been a claim for an amount in excess of £10,000
  • Any medical condition likely to result in an in-patient stay.

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Can currently insured company schemes switch to a different provider?

Yes, if companies are currently insured and would like to switch to another insurer to reduce their premiums or improve their level of cover, their pre-existing conditions may also be covered under the new insurer.

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What is Term Assurance (Life Insurance, Critical Illness and Permanent Health Insurance)?

Term Assurance covers you for a specific term chosen by you (usually up to your 65th or 70th birthday) including life insurance, critical illness and permanent health insurance.

Life Insurance: Life Insurance pays out to your chosen beneficiaries in the event of your death. You can choose specific sums of money to be paid out as well as the term of cover, which is normally a minimum of 5 years and can cover you up to your 70th birthday. Who needs Life Insurance? If you have dependants who rely on you financially, you should consider life insurance. The loss of a spouse for example, can leave survivors facing problems paying the mortgage, rent, school fees or simple day to day expenses. Without life insurance cover, the family may be left with nothing but the very minimal State benefits.

Critical Illness: Critical illness pays you after the diagnosis of a critical condition. Critical illness plans are built around a core list of the most common serious conditions anyone may suffer. These core conditions are: cancer, coronary artery by-pass surgery, heart attack, kidney failure, major organ transplant, multiple sclerosis, or stroke. Some policies will include a list of other, less common conditions, such as blindness or coma, which could also trigger a claim. Some policies also cover degenerative illnesses such as Alzheimer's or Parkinson's disease. Who Needs Critical Illness?Anyone who would not be able to survive on state benefit if they became critically ill. Advances in medical technology means people can now survive many conditions that would once have proved fatal, so you need to ensure that you have the funds to be able to cope with your critical illness.

Permanent Health Insurance: Most Permanent Health Insurance policies will give a stream of monthly tax-free payments, normally equivalent to between 50% and 70% of your gross salary if you cannot work due to an accident, sickness or disability. These payments continue until either the policyholder is well enough to return to work or until the policy's state term reaches its end. Who Needs PHI Cover? PHI cover can help anyone who fears they and their family would not be able to live to the standard they require on state benefit alone for a long period if they are unable to work due to accident,sickness or disability.

Usually it is paid out after terms of either 4 weeks, 8 weeks, 13 weeks, 26 weeks or 52 weeks. It is available for a minimum term of 5 years, and can cover you up to your 65th birthday. PHI is more geared towards long-term payments. Income protection is available for shorter term payments (normally a maximum of one or two years).

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What is Income Protection?

Income Protection protects a percentage of your income (normally up to 60% of your gross salary) if you cannot work due to an accident, illness or disability. Generally, it is paid out after 2 - 4 weeks for a maximum term of normally up to one or two years. Who Needs Income protection Cover? Anyone who fears that they and their family would not be able to live to the standard they require on state benefit alone during this one or two year period.

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Who Regulates Us?

Datahealth Consultancy Ltd is authorized and regulated by the Financial Conduct Authority. The FCA is the independent watchdog that regulates financial services.

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Which geographical areas do we cover?

We cover the whole of the UK. Communications are mainly provided by correspondence such as email, phone and letter. However, if you prefer, depending on where you live, we can arrange a one-to-one meeting.

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